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FAQ

FREQUENTLY ASKED QUESTIONS

1. Where are you located? 

We only operate online for now but we are located in Bayswater, Victoria, Australia. 

2. Where are your masks made? 

Our masks are made in China by certified companies. Our surgical masks are CE & FDA approved. 

3. What is the delivery time? 

Orders are dispatched from our warehouse within 48 hours via Australia Post couriers. The delivery times are within 1 – 2 days for VIC, NSW, SA (Metro), 3 – 4 days for QLD, WA (Metro), and 4+ days for NT & Country Areas.

For more information check out our shipping page.

If you have more questions please contact us via email: contact@alphaguard.com.au